Can you pack my item(s)?
Yes. Our locations are staffed with packing professionals who take great care in securing your item(s) for shipment. 我们坚持高质量的包装标准，以确保您的物品安全到达。.
我可以在UPS商店购买包装用品吗?
我们提供广泛的包装用品和材料, including envelopes, boxes, bubble cushioning, packaging peanuts and tape. Just ask our packing experts for advice on what supplies will best suit your needs.
包装用品和服务的费用是多少?
由于我们的位置是个人拥有和经营，价格可能会有所不同. Contact your neighborhood location for pricing.
Can I order carrier supplies at The UPS Store?
UPS商店不出售包装运输用品. 如需订购物料，请直接与承运商联系.
我需要在UPS商店打包我的物品吗?或者我可以把已经打包好的物品带进来吗?
You can bring your package in already packed, and our packing experts can determine if it’s properly packed to withstand shipping stresses. Or you can trust our packing experts to do the job for you so your items arrive safely and intact.
UPS Store可以运送大型或奇形怪状的物品吗?
Yes. Many of our locations are capable of shipping large or odd-shaped items, such as furniture. 大型或奇形怪状的物品通常需要专门的包装. UPS商店提供定制处理和包装, from blanket wrap to custom cartons, crating, shrink-wrapping and palletizing. Your neighborhood location can advise you on the best packaging method for your item(s). Contact your neighborhood location 确保它能提供大型或奇形怪状物品的推荐十大正规竞彩平台.
Can I schedule a pick-up with The UPS Store?
No. However, you can drop off your pre-manifested packages at your neighborhood The UPS Store location. 如果您想安排提货，请直接与包裹承运人联系.
你会在我的位置取走我的物品，并打包和运输它们吗?
Several of our locations are capable of coming to your residence or business to pick up, pack and ship your item(s). 然而，我们不能挑选预先证明的包裹. You can drop off your pre-manifested packages at your neighborhood The UPS Store location. Because all of our locations are individually owned and operated, services and prices may vary. 联系你的邻居，确保他们提供这项服务.
我可以将我的货物送到UPS商店等待提货吗?
If you are a current mailbox holder, UPS商店可以接收和保管您的包裹, 视乎保管费和其他条件(如适用)而定. 如果您不是当前的邮箱持有人，您可以联系 The UPS Store location 询问有关接收您的货物和任何适用的费用.
Can I drop-off my shipment at The UPS Store?
Yes. 我们的地点也被批准为UPS®发货的落客地点. 如果您想把包裹送到UPS商店，请访问您的 neighborhood location and speak with our shipping experts.
我的货要多久才能到达目的地?
送货时间取决于你购买的服务. The UPS Store offers UPS Next Day Air®, UPS 2nd Day Air®, UPS 3 Day Select®, UPS Ground and other options.
On which holidays do you ship?
Contact your neighborhood The UPS Store location for days and hours of operation. 为航运假期的清单，直接联系包裹承运人.
How do I track my shipment?
Use the online tracking feature to track your shipment. You will need your tracking number. If you don’t have the tracking number, contact The UPS Store location that shipped your item(s). 因为我们的店是个人拥有和经营的, UPS总部无法获取您的送货详情. 如果您没有在UPS商店运送您的物品, 直接与包裹承运商联系，获取您的快递单号. 如果在线跟踪功能的信息不清楚, contact the carrier directly to inquire about specific delivery details of your shipment.
如果我无法在网上查询我的货件，我应该怎么办?
Contact The UPS Store location that shipped your item(s). 因为我们的店是个人拥有和经营的, UPS总部无法获取您的送货详情. 如果您没有在UPS商店运送您的物品, contact the package carrier directly.
如果我不明白货物的追踪资料，我应该怎样做?
Contact the package carrier directly to inquire about specific delivery details of your shipment.
我能否以电子邮件通知我的出货进度或状态?
Yes. To receive email notifications, use the online tracking feature. Before tracking your package, you have the option of entering up to three e-mail addresses and a short message (optional). When the package is delivered, e-mail notifications will be sent to all specified e-mail addresses with a link to the most current package information.
我可否在运送途中提升货物的服务水平?
Contact The UPS Store location that shipped your item(s) immediately to inquire about the possibility of address correction. 如果您没有在UPS商店运送您的物品, contact the package carrier directly.
How do I change the address on my shipment?
Contact The UPS Store location that shipped your item(s) immediately to inquire about the possibility of address correction. 如果您没有在UPS商店运送您的物品, contact the package carrier directly.
Can I re-route my shipment while in transit?
Contact The UPS Store location that shipped your item(s) immediately to inquire about the possibility of re-routing your shipment. 如果您没有在UPS商店运送您的物品, contact the package carrier directly.
For UPS shipments, UPS offers UPS Delivery Intercept®, allowing the shipper (i.e., The UPS Store) to maintain control of packages as they move through the UPS network. This fee-based service allows shippers to request the intercept of packages prior to delivery, 在管理运输需求方面提供更大的灵活性. When you select UPS Delivery Intercept, The UPS Store can request that UPS perform one of the following actions: return to sender; deliver to another address; reschedule delivery; and will call. To find out more about UPS Delivery Intercept and how to intercept a package, contact your neighborhood location.
Can I insure my shipment?
Each carrier offers a declared value program. 由于我们的位置是个人拥有和经营，价格可能会有所不同. Contact your neighborhood location for declared value pricing.
What should I do if my shipment arrived damaged?
If you are the sender, immediately notify The UPS Store location that shipped your item(s) to report a damaged shipment and begin the claim process. Have the recipient save all packaging material. 一旦UPS门店报告包装损坏, the carrier that shipped your package will initiate an investigation and may or may not approve the claim upon successful completion of the investigation. 如果您是收件人，请联系发货人 to inform him or her that the shipment arrived damaged. 因为发件人是UPS Store的客户, he or she will need to notify The UPS Store location that shipped the item(s) to report a damaged shipment and begin the claim process. Remember to save all packaging material.
如果我的货物遗失或被盗，我应该怎样做?
If you are the sender, immediately notify The UPS Store location that shipped your item(s) to report the lost or stolen shipment and begin the claim process. 一旦UPS门店报告包装损坏, the carrier that shipped your item(s) will initiate an investigation and may or may not approve the claim upon successful completion of the investigation. 如果您是收件人，请联系发货人 to inform him or her that the shipment is lost or stolen. 因为发件人是UPS Store的客户, he or she will need to notify The UPS Store location from which the item was shipped to report the lost or stolen shipment and begin the claim process.
What should I do if my shipment arrived late?
If you are the sender, immediately notify The UPS Store location 那装运的项目(s)报告你的货物迟到. 对于UPS发货，寄件人可能有权获得UPS保证服务退款. The UPS Store location will be able to submit a UPS Guaranteed Service Refund request for eligible service refunds on your shipment. Refund checks will be made payable to you for the amount up to the UPS retail rate for shipping charges, 对于可退款的服务选项，最高可达UPS零售辅助费率. The UPS Store location will be able to choose whether the check will be mailed to your address or the address of The UPS Store location. Service guarantees may be suspended during the holidays due to increased volume of packages. Please review the holiday schedule on www.ups.com. 如果您是收件人，请联系发货人. 因为发件人是UPS Store的客户, he or she must immediately notify The UPS Store location that shipped the item(s).
